Captain Mama – Privacy Policy
1. Introduction
Captain Mama is fully committed to protecting your personal information and ensuring your privacy in compliance with the Saudi Personal Data Protection Law (PDPL) and its executive regulations. This policy explains what data we collect, how and why we use it, how long we keep it, and who may access or share it under authorized conditions.
2. Types of Data We Collect
We collect only the data necessary to deliver educational and training services, including:
* Full name.
* Email address and mobile number.
* Country and city.
* Workshop or course enrollment details (titles, dates, participation logs).
* Technical information such as device type, browser, and IP address for security and performance optimization. No sensitive financial data is stored directly on our platform; all payments, when applicable, are processed through secure and certified payment gateways.
3. How We Collect and Use Data
* During registration: data is provided directly by the user.
* During use: platform analytics record session times, visited pages, and activity for service improvement.
* Purpose of collection:
* To create and manage user accounts.
* To issue certificates of attendance.
* To enhance content and user experience.
* To communicate important updates or support messages.
* To comply with legal and regulatory obligations.
4. Data Retention Period
* User data is stored for up to three (3) years from the last active session or registration.
* After this period, data is safely deleted or anonymized unless required by law to be retained longer (e.g., certification records).
5. Data Access and Sharing
* Access is restricted to authorized Captain Mama staff (administrators, technical support, and system managers).
* Data may only be shared:
* With trusted service providers (hosting, payment) under strict confidentiality agreements.
* With governmental authorities if legally required.
* Captain Mama never sells or trades user data for marketing purposes.
6. Data Security
We implement advanced security measures to protect all personal information, including:
* Encryption of all user data and transactions.
* Secure Socket Layer (SSL) certificates and active firewall protection.
* Regular security monitoring and vulnerability testing.
7. Compliance with the Personal Data Protection Law (PDPL)
Captain Mama strictly adheres to the PDPL by:
* Collecting data only for legitimate, specific purposes.
* Obtaining explicit consent before collecting or processing data.
* Allowing users to request data updates or deletion at any time.
* Notifying users of any major changes to this policy.
8. Contact Us
For any inquiries, corrections, or data deletion requests, please contact:
